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Policies

Questions and feedback concerning our policies are welcomed. Please contact us at:

General Information : info@thescorpionstore.com

Privacy Policy

We are committed to respecting your privacy and the security of your personal information. Our privacy policy describes the information we collect and how we use it.

Collected Information

thescorpionstore.com may collect information, including name, address, telephone number, email address and when necessary, credit card information, when you:

• Place an order from our Web site

• Are referred to us through a marketing promotion

thescorpionstore.com also maintains the data that you provide, along with a record of your purchases, in a secure database.

Use of Information Collected

In order to provide you with the best possible service and to fulfill your order as requested, the scorpion store .com uses the information collected to allow us to:

• Process and track your order

• Contact you about the status of an order

• Send you catalogs or promotional information we believe will be of interest

• Improve our customer service

Shared Information

thescorpionstore.com contracts with an out-side company to provide credit card processing services. We provide this company with only the information they need to perform their service and work closely with them to ensure that your privacy is respected and protected. This company is prohibited by contract from using information provided by the scorpion store .com with any other individual or entity.

Shipping Policy

Shipping & Handling Charges & Delivery Times

Shipments to United States destinations are shipped F.O.B Raleigh, North Carolina, USA or the scorpionstore.com's shipping point. Most small packages are shipped via UPS, FedEX or other common carrier. As directed by the purchaser, shipments may be made by their chosen carrier using freight collect or third party billing. Large orders and/or fragile items may be shipped by UPS Freight or FedEx Freight LTL.

Shipping charges will be based upon the size, weight and destination of the order and may incur an additional handling/ processing charge. Please contact the scorpion store .com for an estimate if desired.

Refund Policy

All sales are final.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.